Services

How Sterling can help you get paid.

Professional outsourced credit control, debtor ledger management, debt recovery and consultancy — each designed to turn outstanding invoices into cash.

01

Outsourced Credit Control

The problem

Your team is spending too much time chasing invoices, payment promises are being missed, and overdue debt is creeping up — but you don't need or want to hire a full-time credit controller.

The solution

Sterling acts as your credit-control function. We manage the chasing process, follow up on promises and keep your ledger moving — so invoices get paid on time without adding headcount.

What Sterling does

Professional invoice chasing on your behalf
Structured follow-up cadence per account
Payment promise monitoring and confirmation
Escalation of overdue accounts

Benefits

  • Get paid faster, without recruiting
  • Free up your internal team
  • Consistent, professional customer contact

Suitable for

Businesses without a dedicated credit controller, or whose existing function is overloaded.

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02

Debtor Ledger Management

The problem

You can't clearly see who owes you money, how much is overdue, or what's being done about it. The ledger is managed reactively, not proactively.

The solution

Sterling takes ownership of your debtor ledger — giving you clear visibility of every outstanding balance and the action being taken on each account.

What Sterling does

Full debtor ledger oversight
Aged-debt monitoring and risk flagging
Clear, regular reporting on balances and progress
Prioritisation of high-risk accounts

Benefits

  • Clear visibility of what's owed
  • Proactive management, not firefighting
  • Defensible numbers for your FD and board

Suitable for

Growing businesses with increasing debtor ledgers that need proper, structured management.

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03

Debt Recovery

The problem

Some accounts won't respond to normal credit-control activity. Invoices have aged, promises have been broken, and the balance is now genuinely overdue.

The solution

Where routine chasing hasn't worked, Sterling escalates through structured debt recovery — pursuing overdue balances with a clear, agreed approach.

What Sterling does

Structured recovery of overdue accounts
Firm, professional escalation
Agreed approach per account before further action
Clear communication throughout

Benefits

  • Recover balances that have stalled
  • A clear next step when chasing has failed
  • Simple, transparent pricing

Suitable for

Businesses with overdue accounts where normal credit control hasn't resulted in payment.

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04

Credit Control Consultancy

The problem

You have a finance team in place, but your credit-control process isn't working as well as it should. Debtor days are too high and there's no clear strategy.

The solution

Sterling reviews your current process, identifies the gaps, and helps you build a stronger, more effective credit-control function — strategy, reporting and process improvement.

What Sterling does

Credit-control process review
Strategy and prioritisation recommendations
Reporting and KPI design
Process improvement and implementation support

Benefits

  • A clearer, stronger credit-control process
  • Better visibility through proper reporting
  • Lower debtor days over time

Suitable for

Businesses with an existing finance team that want to improve how credit control is run.

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Not sure which service you need?

Book a free credit-control review and we'll help you find the right approach for your ledger.

Book a Free Credit Control Review